Block & Leviton has filed a class action lawsuit against Apple regarding pre-ordering issues with the iPhone 7 and iPhone 7 Plus.
The most recent lawsuit allegation against Apple started when some customers tried to participate in Apple’s iPhone Upgrade Program, and pre-order the latest iPhone 7/ 7 Plus. The pre-order date started on September 9th, and according to the customers they were “shut out” from reserving the particular model and color they desired to pre-order on-line.
The customers stated they were forced to reserve a device from a local Apple retail store, the lawsuit also claims many of the retail stores did not have sufficient stock to meet customers demands, causing some iPhone Upgrade Program members to be “shut out” from reserving the model, color, and tier they desired. This in turn caused another problem, the lawsuit also states that in the meantime some customers are forced to make extra payments while waiting for the new iPhone.
The lawsuit is requesting Apple to reimburse iPhone Upgrade Program members who have been forced to make extra payments while waiting for their pre-ordered iPhone 7/7 Plus, and to make Upgrade Program members accessible to available inventory regardless of upgrade delays.